FAQ - HY-FI | Information Technology, Electronics & Communications Department, Government of Telangana, India
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KCR Photo
Sri K Chandrashekar Rao
Hon'ble Chief Minister
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Sri K T Rama Rao
Hon'ble Minister for IT, Industries, MA & UD

FAQ – HY-FI

FAQ – HY-FI

1. What is HY-FI
HY-FI stands for Hyderabad Public Wifi is sponsored by the Govt of Telangana and powered by ACT Fibernet. In 2017, under the Digital Telangana umbrella, the Government of Telangana had launched the pilot version of the Hyderabad City Wi-Fi Project. The pilot project has seen the Government partner with ISPs to provide free Wi-Fi at approximately 1000 public category locations across Hyderabad. These locations include malls, tourist locations`, public offices, police stations, government schools, and colleges, etc.

Given the tremendous success the pilot project has seen, the Government of Telangana has decided to scale up the project to cover more than 3000+ locations across Hyderabad. ACT has partnered with Govt of Telangana to complete all the 3000+ locations.

2. How is ACT Fibernet enabling the hotspot facility?
Leveraging the existing and the largest state – of – the art Gigabit Enabled Fiber to the home Technology connecting nook and corner of the city of Hyderabad.

ACT is deploying reliable, rugged, high-performance 802.11ac Dual Band 2×2 MIMO Wifi Access Points with a range >50 – 100 meters, Today all our WIFi Hotspots are GIGA Enabled.

3. Why take a huge step in wi-fi enabling the city?
In line with the stated vision of Digital India as a counterpart Govt. of Telangana has launched Digital Telangana to covert Hyderabad to be a complete Digital and Wi-Fi Enabled City. ACT wanted to join hands in this digital movement with the govt. in enabling the city with most Wi-Fi hotspots.

This in turn will also enable our existing ACT customers to access the same high-speed internet across Hyderabad city, even when they are outside their respective homes.

4. What is the connectivity bandwidth in the hotspot locations? E.g. What is the maximum number of devices that can be connected at a time?
We have enabled high-speed 1Gbps fiber connectivity to all our hotspots so that users can enjoy high speed. Even if multiple customers use the hotspot, each customer will enjoy high speed. Each Access Point can technically be used by 127 users concurrently.

Each user (if he is a guest) will get 25 Mbps speeds for a 45 min period and data up to 1GB. Post which he/she can opt for a recharge. This 45 min period can be used either in a single hotspot or in multiple hotspots from different locations. Also, we have enabled seamless roaming across the length and breadth of Hyderabad city across all our 3000+ hotspots. Users can login once in the morning and can roam across the entire city without having to login again during the entire day.

All existing ACT users can get their home broadband speeds with unlimited access by logging thru their registered mobile number (RMN) or with ACT credentials

5. What is the process to use the hotspot service?
Once the person authenticates with his mobile no. he/she will be sent an OTP, which can be used to connect on a secure SSL based HTTPS portal page

HY-Fi Hotspot Login

HY-Fi Hotspot Login

HY-Fi Hotspot Login

HY-Fi Hotspot Login

6. Is there any cost involved to avail the hotspot facility?
Each user (if he is a guest) will get 25 Mbps speeds for a 45 min period per day. Post which he/she can opt for a recharge

All existing ACT users can get unlimited access by logging in using their RMN

7. Where are the 3000 wifi hotspots located?
Please visit the link https://it.telangana.gov.in/sectors/communications/hy-fi/

8. What if I face a problem and not able to use the hotspot. Where should raise my complaint?
All complaints can be addressed to hyfi-itc@telangana.gov.in