NeSDA Citizen Survey 2021 | Information Technology, Electronics & Communications Department, Government of Telangana, India
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KCR Photo
Sri K Chandrashekar Rao
Hon'ble Chief Minister
KTR Photo
Sri K T Rama Rao
Hon'ble Minister for IT, Industries, MA & UD
NeSDA Citizen Survey 2021
National eGovernance Service Delivery Assessment (NeSDA) is an initiative by the Department of Administrative Reforms and Public Grievances (DARPG) which will be used to assess and benchmark e-government development and public service delivery efficiency in India at a state/UT level. This assessment framework will be used as a benchmarking tool to evaluate common services provided to citizens (G2C), business users (G2B) and government (G2G) departments under focus sectors of Finance, Labour & Employment, Education, Social Welfare (including Health & Agriculture), Local Govt. & Utilities, Environment and Tourism of 36 States/ Union Territories (UTs). The overall goal of the study is to promote the participation of all departments and ministries at the state/UT and central level to adopt the e-government framework in their day-to-day functioning to reinforce Minimum Government and Maximum Governance.

Click here to participate in the Survey.